For New Viruses
Panda Software Tops Reaction Time
For New Viruses
• A University of Hamburg survey saw Panda Software achieve one of
the fastest reaction times in the industry
• Panda Software’s average response time providing a solution for a
new virus was 2 hours 20 minutes
• This new and challenging environment created by the constant
evolution of viruses has prompted Panda Software to launch the new
TruPrevent Technologies which can detect and block new unknown
viruses and intruders
Glendale, CA - August 26, 2004 - Panda Software, one of the leading
developers of virus and intrusion prevention solutions, has achieved one of
the shortest reaction times in the industry, according to an independent
test carried out by the laboratory at the University of Hamburg, Germany,
AV-Test (www.av-test.de), and published in the German c't magazine (#8
2004).
The survey, which looked at the response to 16 variants of the Bagle,
MyDoom and Netsky viruses between January and March 2004, concluded that
Panda Software had offered a solution in half the time it took some of its
competitors to respond. On average, the company provided its clients with
the corresponding vaccine in 2 hours and 20 minutes.
The hard work of PandaLabs under the direction of Luis Corrons has paid off
and had helped Panda Software become one of the most efficient and fastest
reacting companies to protect and provide computer users with the best
tools against the Internet threats. “Our main goal at Panda Labs is to get
- in the shortest period of time – the detection and disinfection routines
that will block and eliminate new malware threats in order to protect in a
fast and efficient way for users’ computers. In addition, we also provide
a very fast response when our customers send suspect files as well as
updating our Virus Encyclopedia to provide internet users the latest
information about new malware”, said Luis Corrons (head of Panda Labs).
Working in PandaLabs provides a real challenge with millions of users
depending upon round the clock teams to protect users from infections from
new malware (which now can appear around the globe almost immediately).
The results of this AV-Test truly show the results of the efforts of this
team.
Panda Software constantly aims to increase its reaction time and ability to
provide customer protection with its solutions. Our solutions have lead
the way with features such as true daily updates that make sure you are
always working with the latest updates and software every time you use your
computer. It is with the introduction of its TruPREVENT Technologies Panda
Software is the first to deliveri what the industry has demanded of
antivirus company’s for years, the ability to detect unknown viruses and
threats. TruPrevent Technologies, released earlier this month, will be
incorporated in all of Panda Software’s 2005 solutions, including those for
consumer, small business and Entertprise.
“We are very pleased to see the results of Panda’s efforts to provide the
very best protection for our users. As we introduce our new technologies,
TruPREVENT’S proven detection of unknown worms and trojans is already
showing strong benefits for our users. We have more features that will be
included with the technology when the new solutions are launched in the
coming months but our goal is to provide the very best and immediate
protection against all security threats and with TruPREVENT Panda is
clearly taking the lead in the market”, said Patrick Hinijosa CTO Panda
Software US.
PandaLabs: key points of Panda Software’s laboratory
PandaLabs is Panda Software’s laboratory and is charged with reacting
rapidly to any new threat and providing clients with a solution. It is run
by a team of experts that works round the clock, all year round seeking out
new damaging applications and developing, as rapidly as possible, the
antidotes needed to keep users’ computers out of the reach of these
threats.
The PandaLabs team is supported by the international technical support
network that Panda Software has implemented worldwide. Its main tasks
include:
- Reception of suspicious file through multiple channels: worldwide network
of sensors, incidents and inquiries, industry forums, etc.
- Analysis. After receiving files which, due to their characteristics or
behavior, could pose a threat to computers, PandaLabs technicians study and
analyze their content. This is done using inverse engineering, i.e.
disassembling the code to find out the actions it carries out, how it
behaves, its infection potential…
According to Luis Corrons, the head of PandaLabs: “This is the most
complicated phase of the process, since it is often hard to identify
whether an item is dangerous or not, as a certain program can be perfectly
legitimate, even though it monitors the system.” Of all the incidents and
suspicious programs received by Panda Software every day, only two percent
actually pose a real threat.
- Detection and disinfection. If a suspicious program is considered a
threat after it has been analyzed, PandaLabs works on the most reliable
method for detecting and disinfecting it in a real environment. To do this,
they set the virus loose in a computer and track its behavior, then, they
generate the corresponding antidote. The vaccine incorporates an identifier
for the virus -which is known as its signature-, and the routine for
disinfecting it. When this process is complete, the antidote is
automatically incorporated into Panda Software’s solutions so that it is
available to all users via the Internet. On average, as highlighted by the
recent independent survey, it takes 2 hours 20 minutes from the receipt of
the dangerous code to the publication of the antidote.
Panda Software was the pioneer of the concept of antivirus protection as a
customer service, and was the first to provide 24 hour – 365 day tech
support and daily updates. “At the moment, this concept is even more
important, as malware poses a greater threat due to its capacity to spread
wider and more rapidly across networks and systems worldwide,” explains
Corrons
About Panda Software
Panda Software (http://www.pandasoftware.com/), a world leader in virus and
intrusion prevention, offers unrivalled proactive security solutions for
all types of users, from the largest corporations through small and medium-
sized companies to home users. Its corporate products offer hassle-free
automatic and centralized administration and provide network-wide
protection, via multi-layer security technology, to ensure uniform
protection across the enterprise, from remote users and workstations to
mail gateways and internal and perimeter servers. Panda Software's
solutions have received awards and quality certifications from the sector's
most widely-respected organizations, including ICSA Labs and Checkmark and
its commitment to customer service, innovative products, and the pioneering
concept of 24h-365d tech support have revolutionized the IT security
industry.
For More Information:
Alan Wallace
VP, Corporate Communications US
Panda Software
Tel. (818) 543-6909